Tag: workshop

Learning Emotional Intelligence according to your Learning Style

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Learning Emotional Intelligence according to your Learning Style

I’ve recently been engaging in a few Emotional Intelligence (henceforth EI) conversations on LinkedIn and it dawned in me that it might be helpful for people to see some tips for learning emotional intelligence according to their learning styles. For the sake of this article, let’s assume you already know what your learning style is. If you don’t already know what it is, the diagram to the right, which is based on Honey & Mumford Learning Style theories will help you determine what it (or they, if you have a blended approach to learning) is.

The next thing is to understand what EI is and which EI model is being referring to below. Salovey & Mayer (1990), prominent researchers in the field of EI defined emotional intelligence as “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s own thinking and action”. This line of work has helped us to understand that people vary in their capacity to recognise, comprehend, utilise, communicate and manage emotions and that these differences influence people’s performance in a variety of contexts, including relationships and work.

In 1999, Salovey, Mayer and Caruso developed a model that considers one’s ability as a set of competencies within the parameters of the above definition. This Ability Model presents 4 domains:

  • The ability to perceive emotions
  • The capacity to use emotions to facilitate thinking
  • The ability to understand emotions
  • The ability to manage (or regulate) emotions

The most recent model of emotional intelligence was developed by Petrides and his team in 2007 and consists of four components:

  • Wellbeing: Confidence & self-esteem, optimism, and happiness
  • Sociability: Social competence & awareness, assertiveness, and the capacity to manage other people’s emotions
  • Self-control: Stress management, low impulsivity, adaptability, self-motivation, and emotion regulation
  • Emotionality: Emotional perception of oneself and others, emotion expression, relationship, and conveying empathy.

It is this model, the Trait Emotional Intelligence model that I’m applying the Learning Styles to. Let’s explore how emotional intelligence can be learned according to your learning style. 

For the ACTIVISTS among you

The best way for activists to learn to perceive emotions, improve capacity to use emotions for thinking, and understand and manage emotions, is by experiencing these things personally and absorbing the lessons presented experientially. When those things are lived out in daily life or a life event, activists are better able to connect dots in their minds and hearts that were once hypothetical or assumptions-based about their emotional intelligence. Turning their personal EI into a life project or short-term practical assignment that is measurable and tangibly impactful is the most natural way for activists to develop those skills. Activists are generally self-development oriented, so they’ve got this motivation behind them.

A draw back with this learner style is that activists tend to look for the next big challenge without really having reflected on the learning from the previous lesson. Once this blind-spot has been recognised, it’s really important for the activist to take their time to reflect well, instill deep in themselves all the learning that they took out of those lessons, and to figure out how they can translate that learning into actions that improve their wellbeing, sociability, self-control and emotionality in the future. 

Here’s a few ideas for activists:

  • Take the Trait Emotional Intelligence Questionnaire (short version) (you’ll need to make a £30 donation to the company) and then see where your strengths and weaknesses are. Decide what you might want to develop. Self-analysis is very important to do every 1-3 years of our life.
  • Seek feedback from others in order to gain wider perspective. You might come to an emotional conclusion on something that another has not come to the same emotional conclusion on. This requires real two-way communication.
  • This one will take a lot of humility, but it’s a super effective one: ask others to give you their opinion on your reactions to things. You will learn an awful lot, or an awful lot will be affirmed for you! This will serve to educate your self-control as well as your emotionality.
  • Perseverance is key for you to reach that potential for growth in emotional intelligence. Where the temptation is to skip onto the next thing that you might be good or better at, you are in the here and now… so don’t lose out on this opportunity that could potentially be a game-changer for you in the future. Think ‘slow down, reflect & absorb’.
  • Take responsibility for how you’ve made others feel. Then put into practice your action points. Here’s where you up your sociability game.
  • Connect with your own emotions, come to understand them in your inner reality and accept that they exist. People have different ways of doing that. My way is to shrug my shoulders, smile and say… OK! Well to wellbeing, I say!

For the REFLECTORS among you

Reflectors learn primarily through observing credible and experienced role-models. The method that works best for them is in-person but standing back from the action and pondering from the sidelines. They like to discuss reflections and plans with a mentor who they feel can walk the talk. Having said that, reflectors surprisingly also pick up these lessons from books, articles and case studies. As the most cautious and most reluctant risk-takers of all four types of learners, reflectors tend to come to emotional conclusions after they have had a good, long and thorough think-through of the situation, collecting and analysing as much data about the experience or event in order to come to the most informed decision possible. Is it any wonder they tend to make the best listeners, and be the last to speak in meetings and discussions! They’re often the last to jump to conclusions or make rash judgements too.

Because of their extremely cautious nature, reflectors may delay their learning in emotional intelligence. This is mainly due to the foreseeable risk-taking involved in being emotionally intelligent. Reflectors will understand well that emotional intelligence is proven in practice.

Here’s a few ideas for reflectors:

  • Start. Just start. Trust in your own abilities to learn along the way. Once you’ve started, don’t stop. Build up your courage to keep going. Learning by mistake is a much better outcome, than by not learning at all.
  • Approach role models for their stories and/or ask friends, family, acquaintances to share with you how they learned to manage risks, build confidence, become socially aware, develop self-control and regulate their emotions.
  • Watch YouTube videos on the subject.
  • Observe yourself as much as you observe others. Since reflectors generally love taking notes, note down how you react to people and how you make judgements about a situation. Reflectors tend to do really well with journaling.
  • Learn more about risk management.
  • Use your wonderful observational and reflection skills to spin the mirror on yourself. What are you learning about yourself? What needs working on, or a different approach? If there is a blockage on self-reflection: a) imagine this experience took place in third person (don’t habitualise this though) and write down your learnings, and b) address the inability to self-reflect.
  • Self-evaluate against the 2007 EI components above.

For the THEORISTS among you

Concepts. Theorists love to understand and rationalise concepts. Consider concepts and theories as the foundational building blocks to a Theorist’s learning. Anything nonsensical is often anathema to a Theorist, and therein lies a potentially huge problem since some of the most acute emotions we experience are seldom logical! So emotions can become a problem to be solved in the Theorist – and they’re likely to do that through theory-based courses with well-qualified and experienced trainers, well-written manuals or books and articles. Our Theorist friends are the most analytical and rationalistic of all four learning types because of how much they naturally value principles, theories, models and systems thinking. 

The greatest struggle for the Theorist when it comes to learning emotional intelligence is the two-way blind-spot of assimilation. Firstly, the theorist may automatically separate one’s own personal experience from the analysis – as if it were a hypothetical situation. Take for example, grief. To learn and grow from grief requires a genuine lived and felt experience of every nuance that comes as part and parcel of grief. Theorising the situation removes from it authentic human experience. Sometimes, the human experience is beyond theory and logic, so must be lived rather by mystery and what is super (above/beyond) – natural: supernatural. Secondly, should the theorist be able to rationalise the experience into a logical scheme and thought, the risk is to leave it as such, and not use this new-found knowledge to learn about oneself, and to reach the deep human lesson of the self from it. The potential detachment between theory and lived experienced, and discomfort caused by subjective judgement is something that theorists need to watch out for in their learning.

Here’s a few ideas for theorists:

  • Spend time, on occasion, focusing solely on knowing yourself. I’ll repeat that. Knowing yourself. Not rationalising yourself. Just… knowing yourself. There is a greater intimacy between knowing a person and rationalising a person. EI is personable. Yes, it might be unnatural at first… but build a routine habit of it. Getting to know yourself will be a huge step in learning EI.
  • Get in touch with your perception of the world – living and non-living things. This will boost your wellbeing and emotionality levels.
  • Yes, facts and the objective is very, very important. In fact, it’s critical. But so is the subjective experience – otherwise, how can one say something is ‘real’? Philosophers have spent many years exploring the balance between the intellect (the guiding force behind rational thought) and the will (the guiding force behind subjective experience).
  • Theorise on this: Realist Phenomenology
  • Find a way to systemise or analyse your emotional reactions over a longer period of time. Study the data, what does it reveal to you?
  • Even though you may be able to detach your subjective experience from a logical occurrence, it doesn’t mean that others can do that as easily. If for example at some point you’re perceived as ‘indifferent’ or ‘uncaring’, this is a sign or a signal that someone else’s feelings have been triggered or impacted by your actions or words at a deep emotional level.
  • Take responsibility for your words and actions, and make efforts to listen ‘to the heart’ of the people in your life. Learn to be sincere in your apologies.

For the PRAGMATISTS among you

Pragmatists who actively develop their EI are their own real-life project and are perhaps the most keen of all learning types on self-development and self-growth. Transforming their learning into practical use is one of a pragmatist’s greatest strengths, and this is why they greatly value the help of someone who gives valuable feedback and coaching. Knowledge can’t just remain theoretical to the pragmatist… they’ll want to see it brought to life in practice, and enjoy trying out new things, new ideas and experimenting. So when it comes to learning EI, they are generally open to constructive criticism and tend to be more open to change in themselves. Pragmatists really do thrive on knowledge and have a special love of learning. Others who support pragmatists would be encouraged to champion the energy and excitement of some new idea or project proposal that has generated a speed of action, confidence and motivation. They’re fast learners and fast movers generally though – so supporters can equally be encouraged to help pragmatists pause for a moment and consider all option.

The danger of the pragmatist is that they can enjoy experimenting so much, that they risk bringing this ‘experimentation’ into their most valuable and important relationships, doing some serious damage along the way. In order to progress and develop themselves, pragmatists might be willing to, or adopt an attitude of, using or ignoring the other person to achieve this. The warning signs of this are when the subjective reality (the feelings and experience) of the other person is no longer of concern to the pragmatist. This is when the pragmatist has the most amount of learning and self-reflection to do! Having said that, they are real natural problem-solvers, and an emotionally developed pragmatist will have both the knowledge and the means to restore relationships (at least from their end). 

Here’s a few ideas for pragmatists:

  • Know that a lot of decision-making is pragmatic for you. Sometimes, this isn’t always the best course of action. Consider other options on occasion too, before taking action.
  • Take the Trait Emotional Intelligence Questionnaire (short version) (you’ll need to make a £30 donation to the company) and then see where your strengths and weaknesses are. Decide what you might want to develop. Self-analysis is very important to do every 1-3 years of our life.
  • Attend an EI course or workshop.
  • Have a long-term coach in your life who will help you increase your awareness of personal wellbeing, sociability, self-control and emotionality. Hire a coach specifically for this, and watch your EI growth accelerate! 
  • Don’t forget to examine your reactions to distressing situations. Develop action plans for mitigating risks in making same mistakes over and over.
  • Check in on your emotional wellbeing for yourself, but also through the feedback and opinion of those closest to you.
  • Accept that you’ll always be a work-in-progress (WIP)!
  • Build in a routine of ‘preparatory work’ into the early stages of your learning journey. Ask yourself: “how will my actions affect others?” “How will my decision impact others?” “How can I help others manage the impact of my decision?” 
  • Remember that we can’t change other people. We can only change ourselves. Other people aren’t problems to be solved, but human beings to be loved.

I’ve opened up this post for comments and discussion! Feel free to share your thoughts, corrections, opinions, suggestions etc! 

I’m Claz, a Life & Career Coach working with individuals as well as organisations, accredited in the UK. I am also a holistic massage & wellbeing therapist based in West London. You can contact me through my website www.touchofclarity.com and sign up to my workshops on my Eventbrite Page.

Dear leader, use positive assertiveness at all times. When necessary, use ‘no’.

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When I was 13 years old, I went on a retreat. At the start of the retreat, we were put into the same group and had to remain in that same group throughout. In our final group exercise, we had to come together with our group leaders. One person would be asked to leave the room so that the rest of the group could pick an animal that he or she could be compared with, and to explain why. Believe it or not, I still use this as a team-building exercise for already existing teams if I deem the individuals in the team to be mature enough to see the analogousness of it, because I appreciated what it did for my confidence and for my trust in my little group. It’s surprisingly effective! When it came time for me to be compared with an animal, I was not expecting the comparison I received! I was compared to a nightingale. The group listed many reasons for the comparison, but the one word that really stood out for me was ‘optimistic’. In some mystical way, that word has shaped my life; my beliefs, my attitudes, my behaviour. Until I first entered the corporate world, I was as liberated in my ‘yes-ness’ and optimism as I was in my creativity. And then… I learned all about risk.

About positive assertive communication and the ‘NO’

What has this story got to do with positive assertiveness or saying ‘no’? Let us first establish what they are. Assertive Communication is a style of communication in which a person stands up for and respects their own needs and wants, whilst also taking into consideration the needs and wants of others, without behaving passively or aggressively. Positive Assertive Communication is about framing your thinking in a way that inspires a movement of love in your heart – so that your ‘no’ doesn’t close you off, but opens and frees you up to something (or someone) else! When you look at all the definitions on the web for the word NO, you’ll find the key word that stands out is negative (e.g. a negative vote or decision; an act or instance of refusing or denying… etc). These acts essentially block and close up – not just the other person, but yourself as well. As a natural ‘yes’ person, I have had to learn how and more importantly when to say ‘no’. We find ‘no’ more so in the corporate sector than in the charity sector, where there is naturally more generosity and spirit to serve within the organisational culture, and desire to make a difference.

Positive assertiveness is now something that more and more people are looking to assimilate into their personal and working lives. That’s why I am launching my first positive assertiveness & boundary setting workshop on Saturday 27th June 2020 at 3pm on Zoom. It will be an interactive opportunity to explore practical ways of positive assertiveness, as well as the ‘why’ for it all. The purpose of this blog is to speak a little more about the ‘no’ in relation to leadership, and when it is necessary to use it. This is where I say: Dear leader, use positive assertiveness at all times. When necessary, use ‘no’.

When is it appropriate to use ‘no’, then?

The leadership styles (I won’t go into leadership or management styles in this blog post) in which we would most frequently see ‘no’ is in the authoritative and bureaucratic styles of leadership. The best leaders in the world know how to use all 5 styles of leadership to suit the situation and the people, and have nailed their communication styles in order to implement the best courses of action in their team. Of course, this isn’t a step-by-step formula that leaders learn. They learned this through experience and decent self-knowledge! In management training, managers identify the two most common ‘no’ styles of management in the ‘tell’ or ‘sell’ management styles. Again, the best managers in the world master all 5 styles of management to suit the situation and the stakeholders involved. So when ought the ‘no’ come into ones leadership or management? Here are 3 key moments when the invitation of positive assertiveness needs to be put aside and a ‘no’ steps up:

  1. When there is a high risk of danger or severe hurt to yourself or to others. So many people knock health and safety. But guys, it’s a no-brainer. This shouldn’t be classed as a ‘duty of care’ exercise at all. It should be built into our intrinsic nature to care for and protect each other from danger or hurt for the due reason that we are human beings. When I’m driving on the road, I seriously appreciate ‘no’ signage – because it’s a prevention and deterrent to me putting myself in danger. This ‘no’ is a crisis prevention or crisis management measure. If a leader/manager sees a catastrophe or a crisis impending (i.e. it will happen, and it’s not speculative), they will rightly start putting on the breaks. What’s important here is that the good leader/manager will brief their team, ensuring that the team are fully communicated with and feel a part of the crisis prevention.
  2. When positive assertiveness has been exhausted. I get it. Sometimes, there is only so much positive assertiveness that can be applied until a ‘no’ must kick in. Someone who has set a boundary and now needs to make sure the other person understands and respects that boundary must do so by communicating that with them. My workshop explores how to do that positively in more detail. But what happens if the recipient isn’t responding as you would like to the positive assertiveness? There are two further courses of action. The first course could be to use a slightly more aggressive assertiveness. At no stage should the assertiveness be passive. One ought always to be aware of and sensitised to their impact on the other person. To be passive assertive is to allow oneself to be indifferent to their impact on the other. This is neither caring nor emotionally intelligent! Slightly aggressive assertiveness pushes on the firmest edge of ‘firm’ and the most uncomfortable end of ‘comfort’. The second course could be to put in the strict ‘no’. Just remember two main things if this option is the last recourse to action: a) The ‘no’ must come from a place of goodwill for others and the main people involved, not from an abuse of manipulation, control and/or power, and; b) it’s not what you say, it’s how you say it. It’s worth thinking how the other person would best respond before jumping into this last resort.
  3. Compliance. We touched on this briefly with health and safety in point 1. When it comes to compliance, there is no airy-fairy way of ensuring legislation is complied with, unless there is clarity on the boundary. These sets of rules are not optional. Most people will see the benefit of the rules quite naturally, but some people do like to consider themselves as ‘rule-breakers’, and get a kick out of pushing their limits. At some point, the ‘no’ kicks in here. If you are a parent, this balance is one you will already be familiar with. The only difference is that you’re not parenting a toddler, but managing/leading grown ups. Having said that, some of the best leaders and managers in the world are looked up to as ‘father-figures’ and ‘mother-figures’, and there is something very beautiful and life-giving about that.

Risk management plays a big part in the ‘no’ word or action. Good leaders and managers have superhero risk mitigation and management skills – either learned through study, experience or naturally developed whilst growing up. It is for this reason that ‘no’ can and should be used, when necessary.

What if I’m the person used to being told ‘no’, and it really gets to me?

Flip the other side of the coin… if you are the recipient of the ‘no’, then the method I use to give the other person the benefit of the doubt as to whether his/her ‘no’ was personal (on either side) or not, is to think about all the risks that the ‘no’ was preventing. Undertaking this small analysis tells you much more about the priorities of the leader and any underlying issues than most outward communication from the leader would. That is, unless your leader or manager is very open and very honest (I appreciate these leaders very much!). The reason why I brought up the ‘no’ as a personal affront or defence, is because in some cases, a manager might feel threatened in some way by their direct report, and so they develop a habit of saying ‘no’ to their direct report; even if the direct report’s suggestion or action is actually good for the team and the organisational mission. This is personal. On the other extreme, the direct report is constantly being told ‘no’ without any clear business justification. This is likely to be personal. A key example of this latter one would be racism or any other form of discrimination in a team. If any of these are you, then I recommend coaching to address those issues and to help you make the right decisions for yourself moving forward.

 

I’m Claz, a Professional Career Coach based in West London, accredited in the UK. I am also a Life & Wellbeing Coach, working with individuals as well as organisations. You can contact me through my website www.touchofclarity.com. Sign up to my first positive assertiveness & boundary-setting workshop on Saturday 27th June 2020 at 15:00 on Zoom to learn more about the fundamentals alluded to in this post.

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Where is your stress coming from and what is the impact on you? A piece on systematic stress management

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Stress is a really interesting topic to me as I consider the hugely challenging circumstances currently being experienced all over the world during the Covid-19 lockdown.

The aim of this blogpost isn’t to give you 10 top tips to short-term stress relief. As it’s mental health awareness week, you will find this kind of material in every other post you scroll through. Rather, the point of this post is to give you a deeper physiological understanding of stress, and to point you in the right direction in implementing long-term changes so that you are in a better position to manage stress for the long haul. I’m coming at this as someone who treats bodily stress through massage therapy, and as a life, career and wellbeing coach whose clients are coping with various stressors (more about what this is later). I would also really like to thank Jaromir Myslivecek from the Institute of Physiology of Charles University in Prague, Czech Republic for his research into this topic. His article The Basis of the Stress Reaction has provided the main scientific foundation for this blogpost.

 

What is stress, from a physiological point of view?

Understanding what stress is helps us to navigate it, deal with it, give it its right place in our lives. So what is stress? There are many definitions for stress, as Myslivecek alludes to. In his view, ‘stress is the body’s response to strain (inner or outer). This response is characterised by stress response elements that could have both positive/beneficial impact (eustress) or a negative/detrimental impact (distress) on the body’. I will pick up on this more because human beings (as with all living creatures) have been designed to cope with stress. Myslivecek describes stress as ‘the body’s response to strain (inner or outer). It is not a nervous tension, as it can occur in lower animals and even in plants, which have no nervous system. Stress is not a reaction to a specific thing. It should be considered a reaction that helps the organism cope with different situations and, therefore, stress cannot and should not be avoided.’

Let’s look briefly into human histology – bone ossification (growth) in particular, since it will explore Myslivecek’s point more. Our bones grow under enormous stress. Is it necessary? Yes, it is – as the pressure is part of the process of the strengthening of bone tissue. Our bones never stop growing since bone cells in the body continue to reproduce to replace those that die. Broken bones knit together and heal by growth. As we get older, our bones are still renewing, but the rate of deterioration of cells in the bone may be faster than the renewal process. This kind of stress is eustress.

So… our bodies were designed and built to handle eustress. From the moment we were conceived, our bodies have remained in some form of eustress – the stress of growing. They will continue to handle growth stresses until the moment we take our last breath. Where we are physically, emotionally, socially and psychologically distressed for prolonged periods of time – well, this is something that our bodies are not naturally designed or built for.

We can think about it this way: Eustress leads to positive outcomes and impacts, in so far as the end goal is not a negative one, or does not transform into a distress. Distress leads to negative outcomes and impacts. In BOTH of these, we will find: STRESS. This is enough overview with which to begin from. I welcome medical experts to comment or even correct me if needed.

 

Is it manageable?

Stress is an overused word these days, and I believe that is partly because of a genuine lack of understanding of the two different types of stresses, and how we ought to relate to them. Stress can also increase or decrease to different degrees as well. It’s very easy to believe that our stress is one thing, but it is actually another. There is quite a lot of chaos and confusion if the stress is distressful or if the stress is chronic (no longer manageable). Only eustress will recollect you, bring you some peace, order and direction in the context of stress itself. Stress is manageable, and even when you think you’ve lost all control, not all hope is lost.

To navigate through the stress, to put together your action plan for managing it, and to see the light at the end of the tunnel,  two of the most important things to look at are the cause of the stresses, and the impact the stress is having on you.

 

How can the cause (aka the stressor) be identified?

‘Stressors can influence the organism acutely (acute/single stress) or chronically (chronic/repeated/long-lasting stress)’ says Myslivecek. ‘The repeated influence of a stressor can have great significance in the context of allostasis, which is defined as the ability to maintain stability through change’. As a change management practitioner, you can imagine my delight in the science of this statement… but that’s a topic for another day!

400x400 8 Wellbeing KeysTo determine the cause of the stress (the stressor / the stimulus / the trigger), I run a wellbeing self-assessment with my clients. This report is an analysis of the eight wellbeing keys to the right. I help my clients come to crystal clarity on what their stressors are, so that the root can either be nourished or dug up. Nourished when the stressor leads to eustress. Dug up (I’m sorry, this is usually quite a painful process) when the stressor leads to distress. Although Myslivecek says that ‘in humans, the majority of stressors are psychological and social’, the other areas of wellbeing could be greatly impacted. So I offer this assessment as part of a wellbeing coaching package, OR people are welcome to simply complete a questionnaire then purchase their unique report from me for only £19.95 to see their results.

You can take your wellbeing self-assessment here: http://bit.ly/ToC-WSA.

You could also complete this explorative task on your own and without any aid. All you need to do is look at each wellbeing key, and write down what is discomforting, not quite at right balance, stress-invoking or is unsatisfactory to you in your life.

Here’s an example exploring the social key: a) Tension in the relationship between my boss and myself. b) My kids are complaining that I am not spending enough time with them. c) At the moment I feel like I have so few friends. d) Business networking gives me the sweats. Which ones are distressful? Which ones are a form of eustress? Which ones are acute and which ones are chronic? What degree of importance on a scale of 1-10 do you give them (1 being low and 10 being high)?

Then repeat this process for the other 7 wellbeing keys, and see what comes up for you.

 

How can the impact of that stress be measured? Indeed, what is the impact of all that stress?

Taking the wellbeing self-assessment is only part one of this stress-identification journey. The second part of the journey is nailing down the exact impact the stress is having on you. For example, you may be distressed by your next door neighbour who is repeatedly playing their music on full blast until 5am keeping you awake. Not only is the outcome of physical tiredness going to have an impact on you, but you could also be greatly impacted by short-temperedness in your family relationships, or an unkept living environment, or poor performance in your workplace. To help clients determine this, I give my clients a Stress Impact Assessment (again, based on the above wellbeing keys) to complete.

A comprehensive Stress Impact Assessment is a part of my wellbeing coaching package, OR people are welcome to attend one of my Radical Self-Care Workshops to go through a mini version (4 wellbeing keys) of this Stress Impact Assessment. You’ll find all my upcoming workshops on Radical Self-Care on my Eventbrite channel.

If you wanted to assess the impacts of your stress without my aid, you could draw a 3 columned table. The first column contains your stressor. The second column contains at least 1 (but likely to be multiple) outcomes of the stressor. The third column contains the impact. This is a very important piece of work, because this will actually help you determine which stresses need addressing.

Once you understand your stressors and the impacts of that stress, you can really begin to map out a plan for stress management. Otherwise, you’re just trialling and erring without really understanding your fight-fright-flight capacities. You could be throwing away a lot of money for something that you stumble onto by accident. Approaching your stress management systematically will help combat the chaos that comes with negative stress.

 

Why work with a Wellbeing Coach

Wellbeing coaches who have a good overall knowledge of the body (I would recommend level 3 qualifications in bodywork as a minimum since they show some level of competency in the hormonal and nervous systems). They will also have a greater understanding of healthy eating, psychology, in fact –  a good holistic understanding of all 8 wellbeing keys altogether. Such a coach would be in a good position to support you in managing your stress. They can also help you in your stress prevention strategy. They:

  • Take into account your physical wellbeing, through understanding and analysis of symptoms showing up as outcomes resulting from chronic stress or distress.
  • Will help you look at your life as a whole, as no one area of your life can be isolated unto itself.
  • Work with you to implement stress management strategy – forming action plans to prevention systems.
  • Look at your dietary intake, and can recommend dietary plans (but not subscribe vitamins or supplements unless they are a registered nutritionist).
  • Go through, in overview style, your financial as well as your environmental and occupational situations.
  • Recommend physical exercises and signpost you to helpful resources.
  • Think outside the box to help you with your career progression and development, without losing or selling your soul!

 

Of course, there is so much more that could be said about this topic, even from a physiological perspective – but I hope I have achieved what I set out to according to the second paragraph. Feel free to reach out if you have any questions about the above material, or would like to embark on a bespoke 3 month wellbeing coaching programme with me. I offer a free 30 minute consultation call.

 

I’m preparing to open up a 1 year Career & Wellbeing programme to 6 keen hi-potential job hunters or career chasers to escalate their performance as individuals, and to work as a team to achieve their unique life & career visions. Do you want to be someone who receives unlimited access and support from me, who will be championing you throughout your journey of growth and self-actualisation?

 

Tips for CV L-Writers… according to your learning style

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It can be assumed that I’m writing this blogpost for teens or recent graduates looking for their first job. You are mistaken.

I believe there will be a lot of people out there, who are writing their CVs for the first time, who are beyond this category of CV Learner Writers (I’ve nicknamed them CV L-Writers for ease, hence the title!). I have one client, for example, who has set up and ran businesses, who is super bright and super loving, who loves learning, but has never written a CV in her life. She’s never had to. Having come into the family business soon after O-levels and then being in the business world until she became a mother to two amazing children has meant that she has never had to apply for a job. Now, however, this is something that she is exploring, and I’m here to offer her career coaching help.

Of course, one of the first objectives was to get a CV together. An entirely new concept for my client! There were indeed blockages there when trying to put this CV together, and it became a task that for weeks hadn’t been completed. After coaching the issue out, and understanding the bigger picture, it appeared that my client needed to complete the task in a way that many might not understand. You see, she is a Reflector-Pragmatist blend of learner, and this would make her task of CV writing difficult – especially in lockdown!

So what are learning styles and why are they important for career coaches to understand? I guess I learned the hard way. Our careers are a journey that we are always learning from. Based on the work of Kolb (…), Peter Honey and Alan Mumford identified four preferential learning styles. You can research into their work yourself if you are more interested, but here’s my take on it here:

Learning Styles-2

Which one are you? Or in fact, which blend are you?

My client as a Reflector-Pragmatist first needs to watch someone explaining what they are doing as they create their CV. She’ll take a billion and one notes about it. And then she will apply past life experiences to having a go, but needs to be assisted whilst on the task by a respected practitioner. This had not dawned on me until most recently. It has inspired the content for this post, since others may also be needing some helpful tips on learning how to write their CV bearing in mind their learning styles.

For the purposes of not drowning this post, I simply post up the tips, but don’t point to any particular sources. Notice that NONE of these learners would ever revert to a CV writing service. They will learn their way, and not fob of the task onto someone else.

 

Tips for ACTIVISTS

My friend… you’ve probably already started on the task and are ready to share your first draft with your coach! But if you’re not quite there yet, here’s a few tips especially for you with love from Claz!

  • Get cracking way before your set deadlines so that you can produce multiple drafts if need-be.
  • Research your ideal model CV using the various means and methods you have at your disposal.
  • Consider taking up a career coach to keep you on track and to give you the feedback that you will be wanting after your drafts.
  • Don’t rush the process. Activist learners have a tendency to move on too quickly from one experience to the next. In doing so, they block their own abilities to learn effectively.

Tips for REFLECTORS

My cautious and careful friend, I understand the risks you are imagining in your mind as you begin your CV writing task. But don’t you worry! This practical experience is going to be of great worth to you once you have landed the job that you’re going to be happy excelling in. My tips for you:

  • Start. Just start. Once you’re started, don’t stop. Build up your courage to keep going. Creating something badly is better than not creating it at all, if that’s what you’re worried about.
  • Hear/Watch others’ stories and ask your network of friends, family, acquaintances to share with you how they went about putting their CV together.
  • Watch YouTube tutorials.
  • Ask your career coach if he/she has anybody who is currently writing their CV whether you might be able to Zoom call or meet with the CV L-writer to observe how they do it.
  • Try to engage sufficiently with others in the process, but not become dependent on them to do the task. E.g. you might want to pay a CV writer to sit with you as you produce your CV (note: you must not have the CV writer do the task for you though!).

Tips for THEORISTS

I love the simplicity of your approach, dear friend. There are many websites out there with clear instructions for you to follow. Many career services will also offer CV-writing support in a logical and theoretical way.

  • Get in touch with your local University or Higher-Education College Career Service and make yourself known to them.
  • Understand the ideas and the intended concept of what you are reading. Remember that after this process is over, every step lead to an outcome. That’s what you’re aiming for! The outcome being a ready-to-distribue CV!
  • It may be worth thinking outside the box about who you might want to work with here. Yes, career coaches can be of invaluable help, as can CV writers. But people who write job descriptions, interview candidates and sit on shortlisting panels could also teach you a thing or two about what would be valuable in a CV.
  • Try not to ignore your intuitions and creativity or you may miss out on learning something new.

Tips for PRAGMATISTS

Your openness to new techniques and ideas is a result of your realistic and practical approach to problem-solving, my friend. You also very much appreciate respected practitioner coaches to give you feedback on your tasks.

  • You are so capable of completing the task, so continue in perseverance until it’s completed. Don’t become complacent.
  • Keep reminding yourself of the ‘why’ you are doing this task, so as not to reject or ignore ideas supporting your task and completing it.
  • On the very rare occasion, you will have to learn to do things that might not make sense to you, or that you can’t see the bigger ‘why’. I know it’s not as natural for you, but don’t let this prevent you from your learning opportunities. Life is full of learning, and worth learning even these lessons, that may appear to be insignificant or not of value to you. Don’t lose out. Your opportunity to learn is a gift.

 

So there we are. I hope that you will find some of this information helpful for you. Feel free to share it on to others whom you feel could benefit! You could also get in touch with questions 🙂

 

Life Coach, Change Agent Management, Holistic Massage Therapy, Wellbeing, London, West,

I’m Claz, a Professional Career Coach based in West London, accredited in the UK. I am also a Life & Wellbeing Coach, working with individuals as well as organisations.  You can contact me through my website www.touchofclarity.com.

5 things you need to know when exploring career options & development

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Exploring career options often brings up the question ‘Where do I begin?’. It can be quite a challenging practical reality for many people under normal circumstances, but in these times, the pressure might be felt more.

It’s tough out there right now. I know. Don’t lose heart, and make sure you have your bases and foundations with which to build on firmly established.

If you’re someone exploring your career options, these 5 things are going to really help you get started. Together they form something called your CAREER PERSONALITY, and is pretty much just your ‘Career-oriented Self-Awareness‘.

 

Why do you need to know these 5 things?

Well, your career personality is essentially the picture of yourself that will not only guide your decision-making, but is also a major part of the ‘package’ (that is you as the unique and wonderful human being that you are) that your prospective employers, colleagues, co-workers will be receiving into their workplace and work lives. It is a holistic picture, that only you can paint, since it is borne out of your own self-awareness and self-knowledge.

 

1. Your Career Interests

Knowing your Career Interests can serve multiple functions. It can help you to:

  • Know which industries and/or sectors would be best suited to you
  • Get a feel for which occupations you might be a good fit for
  • Prioritise where and how you focus your job search
  • Differentiate you from potential competition
  • Explore out-of-the-box ideas
  • Foster hope and happiness in you

There are various ways that this can be explored. My clients receive my Career Discovery workbook. There are also a few career interests inventories out there – the Strong Interests inventory being one of the most powerful. One of the most fun inventories that I have found is the free app Game of Choices. I can’t really vouch for its accuracy, but some of my clients have enjoyed the fun of it, which can reduce the intensity of career exploration.

2. Your Career Personality Traits

It’s fairly common knowledge that in the workplace, we can adapt to behaving completely differently from how we normally do outside of work. Various factors influence this – particularly if you are in management & leadership positions. Knowing understanding, and embracing your core personality is fundamental as it allows you to manage your attitude and behaviour so as not to stray too far from your core. If you are in management or leadership, then the more you can align your management/leadership personality with your core personality, the more fulfilled you are going to be in these roles. For anyone not in these positions, it will be vital for your sense of wellbeing to turn up for work the best version of yourself.

If a recruiter has recruited WELL, then they will want you to flourish in the organisation and in the role itself, enabling you to be yourself and to reach a point of self-actualisation. There is really more to say on this point about recruitment, which I believe is sadly focused more on tasks than it is on people. A huge amount of cultural change is needed here, in my opinion.

There are several ways you can get to know your personality traits. The first is by really observing yourself in an objective manner, and learning about yourself from others’ honest and non-biased observations (really tricky, that one!). There are then psychometric testing that could reveal to you your traits. Professionally, I use the Myers-Briggs Type Indicator, but there are many others out there and there are other blogs that specialise in this information. I like to use Schein’s Career Orientiations Inventory with my clients, as it reveals to me certain career personality traits together with intentional direction – great meat to chew on with my clients in our coaching sessions!

3. Your Career Values

Firstly I need to tell you that Career Values are not the same as your Personal Core Values. These two are of different levels of importance. Core Values are of secondary importance whereas Career Values are of tertiary importance. This hierarchy of importance is where a lot of people go wrong.

Your worth and dignity is beyond any value – it is infinite. It is constant and never changes. Nothing material (such as money) can ever ransom or exchange your intrinsic and human worth. Please, please remember this for the rest of your life!! Whatever salary you are paid does not equal your immeasurable worth… ok??

Secondly, let’s establish the hierarchy of values. Your Personal Core Values are fundamental interior lights that find an expression for your unique worth. They are both borne out of, and feed back into, your beliefs, attitude and behaviours, your tendencies, attractions and then the faculty of your will. Personal Core Values are of secondary importance in understanding oneself. The tertiary importance of Career Values is simply based on the fact that they ought to be borne out of personal core values, and not the other way around.

When someone places their sense of worth on their career, or what they can do, they strip themselves of their inherent dignity and value. This is level III-I (three to one) disorder. Level III-II (three to two) disorder can be found when, in a similar manner, someone’s personal values are uprooted, and re-rooted in the third hierarchy – that of the career. In other words, someone’s core values are aligned with career values, rather than the other way around. This is, in my opinion, disorder, pure and simple. Is it any wonder why people climb career ladders, achieving all their career goals, and yet experience this emptiness or dissatisfaction in life!?

When I’m career coaching, I use a variety of methods to identify clients’ career values, but I stress the distinction between these values and core values. One of the most fundamental pieces I work on with life coaching clients is personal core values identification. Sometimes, I work on both – but it depends on the client. There’s a myriad of content out there about values, and on this one, I encourage you to do some research (taking into account all I’ve just said) 🙂

4. Your Skills and Competencies

This is usually the most obvious approach someone takes when beginning their career exploration or development. I think this is because when it comes down to recruitment, one of the major shortlisting factors is skills and competencies.

There’s a multitude of ways you can determine or get clarity on your skills and competencies. One task I might give my clients is a workbook based on the European Skills, Competences, Qualifications and Occupations classifications, which I call the Skills to Occupations Inventory. I might also give my clients a personal SWOT style analysis. As mentioned, there are a myriad of options out there. This skills matcher is a helpful one, I have found.

5. Your Differentiator

Finally, knowing what makes you different will give you that added boost of confidence at both application and interview stage. This is really an amalgamation of the previous 4 steps, plus your own conviction and character.

During this time, we’re going to see huge organisational changes, and the way we work is also going to change. The Covid-19 / Coronavirus pandemic is going to loosen tightened hearts. Soft-skills like empathy, compassion, understanding are skills that will be very much needed – skills, that we aren’t often needed or appreciated in the majority of corporate roles. Resilience and adversity – where does that sit with you? Where do you sit with them in yourself?

The power of career coaching really shines through when it comes to differentiation work. Here, working with a coach will nail down the clarity on what makes you different from the rest, and how to really bring that message into your application and interviews. This is because your career coach will be looking for the absolute best in you as well as the blind spots in you too.  Your answers to their requests for information (whether the method is application, testing or interview), if holistic yet honest will make you really stand out.

 

Taking this further

You could, of course, work through the above on your own. That would be fantastic, and a lot cheaper for you! However, if assistance in developing your career personality is needed then, of course, I’m going to recommend that you get yourself a career coach.

A good career coach wants you to know as much about yourself as possible, wants you to be convinced by the worth of who you are and the added value of what you can offer the world, and wants you to succeed for your very own sake, and not for what they would benefit from being your coach. As great as that sounds, however, it will require you to do your homework. This sort of stuff doesn’t always appear in a dream 😉 If you are furloughed at the moment, this might be a good time to do this work.

Self-Knowledge / Self-Awareness in career work is often known as Career Personality. Whilst a career coach can help you with the other parts of the process of getting a job and also continued professional development, for me personally, the starting point must be your self-knowledge. It is absolutely fundamental to your preparations for your next move. Your development or progress may be misdirected if you ultimately don’t know the end goal for yourself, and your decision-making may not be truly aligned with your core values otherwise. No coach would ever want you to make decisions that will lead to unhappiness.

Your journey of self-discovery will be a beautiful one, I promise. And oh, how excited I am for you if you’re about to embark on it!

Life Coach, Change Agent Management, Holistic Massage Therapy, Wellbeing, London, West,

I’m Claz, a Professional Career Coach based in West London, accredited in the UK. I am also a Life & Wellbeing Coach, working with individuals as well as organisations.  You can contact me through my website www.touchofclarity.com.

 

How I’d love to write a PhD on human behaviour right now…

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I don’t consider myself an #academic… but I’m just so fascinated by #human #behaviour at the moment!

I agree with the UK Government’s current standpoint on the Coronavirus. Why? Well… because they have taken into serious consideration human behaviour.

In my 30+ years of life, I have observed how much we as human beings have changed in terms of our behaviour. I’m sure that many of you who are older, will see an even starker contrast in human behaviour from when you were younger, to today. We have become more impatient. We need things to be done faster and better. And, we have become so much more focused on ourselves (this is an iCulture, remember) and insular. We no longer connect with the dimension of time – and it’s going to hit us BIG TIME.

I’m not a scientist, nor am I a medical expert. I’m not a human behaviour expert neither. However, I do care very much about people. I care very much about the vulnerable in society – the disadvantaged, the marginalised, the isolated. I do this out of choice – not just because it’s inspired by my faith but also because it’s an intrinsic part of who I am. I was very pleased to have been able to watch the entire press briefing on BBC News on Thursday 12th March and I really have to say that it made entire sense to me.

If we go into lockdown too soon, people will become frustrated and lonely (depending how active or dependent you are on others). Perhaps I would never have heard myself saying this in the past, but it seems that on this occasion, the British Government appear to understand its peoples’ blind spots and weaknesses better than we do. Around a few months ago, I remember standing in a queue. I was only in the queue for around 10 minutes but the woman behind me spent 5 minutes constantly complaining at the fact that she’s in a queue. I mean, when we can’t even queue for 15 minutes without complaining, how are we conceivably going to remain on lockdown for an extended period of time? I know that not everyone behaves like this, but the truth is, the vast majority of us are extremely active – in our mindsets, our communications, our work, our lifestyles, etc.

Today, I was watching the movie ‘The Shawshank Redemption’ (LOVE that movie!) and every single time Brooks narrates the line “the world got itself in a big hurry”, I always think that this is even more true of today, than it was back then. Our human behaviour has changed from allowing things time to take its course, to wanting immediate results. I’m a coach – for sure this is something that I even experience in my line of work. It’s one of the reasons why I love the elderly, and spending time with them. They really teach me the value of patience and self-control, in ways that can’t be explained in textbooks.

It’s too late to kill the virus, so therefore we need to let it continue to run its course, whilst of course doing all we possibly can to develop immunity to it. The situation is going to get worse, and it makes most sense if the peak of impact was delayed, and risk mitigated as much as is possible. The Government’s recommendations are on-point if you think that what they’re asking people to do is to remain indoors for a week should symptoms of the virus make an appearance. This is to prevent the spread. It’s very sensible advice. Eventually, the lockdowns will have to happen… but they shouldn’t happen before their time.

In terms of my business, I’m here to be of service, not to be of risk! Unfortunately, I’m someone who is currently showing symptoms of the virus although I don’t know if I actually have it or not. I’m stopping all my volunteering activities and I’ve also cancelled my Career Strategy workshop that was due to take place on Thursday 19th March, for the reason that it will be my 7th day of self-isolation.

What I’d be most interested in now is having a good conversation with experts in the arena of human behaviour during times of panic such as the time we are experiencing now. If there is anyone out there who reads this and who can point me in the right direction, or connect me, I’d be delighted to speak to them and learn more. So much to learn… always! I’m so glad that I have a love of learning.

 

 

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