How to deal with the delusional optimist

  • Can you think of a friend who haphazardly or even recklessly makes illogical decisions without first considering the consequences or potential outcomes?
  • Does your line manager or business partner easily sweep issues and concerns under the carpet with careless dismissal of the impact this would have on workforce morale or workload?
  • Is there a member in your family who is quite good at ignoring common apprehensiveness or unease, who may come across as a bad listener?

If there is someone in your personal or professional life showing these kinds of behaviours, it could be that you are having to deal with a delusional optimist.

During a week-long school trip to Shrewsbury in year 6 (ages 10-11), our year group were divided into smaller groups for a group activity. I really loved this group activity, and even now I tend to use it as a team-building exercise for already existing working groups (or families)! One at a time, we had to wait outside the room whilst the others discussed which animal he or she was most like, and to describe his or her qualities. When it came to my turn, I was described as a nightingale because I sang and because I was an optimist. It was the first time I’d ever heard the word optimist (to my recollection); and have felt close to it ever since! 

What is ‘optimism’?

We have all heard of optimism. Optimism’s root, called ‘hope’, is a foundational virtue for its rise in the human heart and provides its nourishment. Loss of hope results in a loss of optimism, for optimism cannot survive without hope. Judeo-Christianity defines hope as the ‘greatest of all God’s gifts’, together with the other theological virtues of faith and charity. One of the earliest use of the term ‘optimism’ is in the work of Leibniz in the early 1700’s, but in modern history, the scholarly works into mental health of Fromm (1955), Freud (1966), Taylor & Brown (1988) and Seligman (today looked up to as the father of positive psychology) bring us to the popular definition of ‘optimism’ as we know it today, which is ‘a generalised expectation that good things will happen’ (Carver & Scheier, 2009) and is regarded as an attributional style (Seligman, 2006), a trait (Carver & Scheier, 2009) and an inherent human characteristic (Sharot, Riccardi, Raio & Phelps, 2007). 

Excessive optimism

As with all things of nature or spirit, balance exists and must be attained. It’s one of my life’s missions, to acquire balance in myself, and to help others attain it too – not just physiological balance (what is called homeostasis), but in all things that ontologically touch a human’s personhood. What we need for optimal performance must be at the right amount. Otherwise, it’s not good for us. This is a truth as pertains to both natural and supernatural law. 

A helpful analogy for balance is our daily intake of vitamins. Let’s take vitamin C. We only need 40mg of this vitamin a day for optimal performance. A chronic deficiency in this vitamin will eventually cause problems. Likewise, too much of this vitamin will eventually cause different problems (you can check my vitamin C factfile for more info about this). Imagine… we only need 40mg of vitamin C a day, and yet, people take 1000mg daily of this vitamin daily, believing that the more it’s consumed, the better the body will be for it. This is, quite simply, delusional, and potentially dangerous or painful (as it can exacerbate issues like hemochromatosis or oxalate-formed kidney stones, etc.). In fact, as a water-soluble vitamin, our bodies have a very, very clever way of eliminating any excess or unmetabolized vitamin C through our urine, so that we don’t have too much of it in our system at any one time.

The same concept must also be applied to the amount of optimism we require for peak performance as human beings. Ironically, people tend to think of the opposite of optimism as pessimism. However, I would disagree with this. I would argue that the opposite of pessimism is something called acedia (a hopelessness or spiritual depression. In the Christian faith, it is a desolation of sorts). The scope of this blogpost isn’t to deal with acedia or even explore it. However, I have done a lot of reading on this state and would be happy to write about it if it’s of interest to readers. The scope of this blogpost is to develop thought and gain insight on how to deal with a ‘delusional optimist’, but what is that? In 1988/89, ground-breaking work by psychologists Taylor and Brown claimed that although optimism is normal and natural, positive illusions, as differentiated between ‘inflated positive self-perception’, ‘exaggerated assessments of personal control’ and ‘unrealistic optimism’ present an inaccurate view of reality. With this realisation came the warning that illusions can be taken to excess, and when the ‘margin of optimal illusion’ is surpassed, we end up battling with the costs of delusional optimism.

Actions, behaviours and attitudes of delusional optimists – and how to deal with them

Please note that this list of actions, behaviours and attitudes are not strictly limited to delusional optimists. They could be signs and symptoms of other issues, conditions or even be a regular trait in certain personality types. 

Stubbornness

Delusional optimists are often very stubborn about the end to which they’re being optimistic about. This is just a result of their strong conviction that ‘things are going to be fine / work out the way they should’. This conviction can cause their ears and their hearts to disregard the genuine worries of others, which is why it’s important to remember that when dealing with someone operating in this mode, they are not purposely ignoring YOU. Also, it is understandable why one might become suspicious of their actions when they don’t openly communicate their intentions aloud. Don’t take their disinterest in your concerns personally. They are just highly convinced and are already committed in their hearts to a course of action that they fundamentally believe is best for everyone, and nothing but a crisis can wake them up from this delusional stupor. If the course of action leads to disaster, it may be easier to accept it as such, and to learn big lessons from it. However, if the course of action proves to be a success, then this delusional optimist deserves credit and praise for their dedication and commitment, as well as the courage it took to achieve the success (no matter how blind or ill-considered it was). 

Over-confidence

This behaviour makes sense if we ruminate on Taylor and Brown’s ground-breaking work as mentioned above. A delusional optimist may possess an inflated positive self-perception. This is when his/her subjective judgement signals self-possession of ‘better than average’, or maybe even ‘the best’, in quality or quantity: attributes, characteristics, skills, or abilities compared to others. They can tend to make exaggerated assessments of things they believe they have more control of or in, than they do in reality. This is due in part to the idea that what is objectively considered risky, may not be subjectively deemed so by the person. The phrase ‘throwing caution to the wind’ would ring bells here. A delusional optimist is a risk manager’s worst nightmare! In practice, the unrealistic optimism of such a person could cause an underestimation of resources and requirements to bring a project to success, or equally cause an overestimation of planned outcomes that would result in major losses (e.g. in money, relationships, time, reputation). However, being over-confident can have two distinct advantages. 1) Should a project work in favour of the delusional optimist, they’ll become a genius or somewhat of a hero figure among the pack, and 2) in the face of challenges, the delusional optimist has an uncanny ability to raise morale, motivation and performance, thereby increasing chances of success. Risk language doesn’t really work in convincing a delusional optimist to hit their pause button. If anything, it will only drive them further and more headstrong into their pursuit. In this situation, one must find a way to keep the motivation of the delusional optimist up whilst tactfully communicating the potential benefit or advantage of pulling back the reigns as attractive and positively aspirational. Killing their confidence wouldn’t be a good way to gain healthy results.

Irresponsibility

It might appear that the delusional optimist exhibits flagrantly irresponsible behaviour. The issue with this perspective is that, this would not be their perspective. When combining my points on stubbornness and over-confidence above, we are left with this: the unease of having to deal with decision-makers appearing to ignore responsibility. Where decisions have little to no impact on people, assets or liabilities, then objectively, responsibility lessens. If decisions have major impact on people, assets or liabilities, then responsibility understandably increases, and quite drastically. In a world where all things are equal, simple ‘what if’ questions may suffice for alerting someone to address their responsibility – however, this rarely works for the delusional optimist. The coaching style here would alter slightly to – in a way – work ‘backwards’. Helping them foresee any ‘fire-fighting’ activity that might come their way post-event, could be the best eye-opener for them.

Conclusion: Behaviour change through motivational interviewing

The best time to inspire behaviour change so that this optimist can continue to be an optimist, but a realistic one, is when they’re not focused on a project that they are already certain would be a crazy success! Working during a time of lull or when enthusiasm isn’t heightened would be helpful for bringing in some objectivity into their subjective reality. Motivational interviewing is a highly recognised technique for supporting clients see reality more clearly, and to make healthy life changes.


I’m Claz, a personal health, life & career coach as well as a massage therapist based in West London, accredited in the UK. You can book a session with me here or sign up to my workshops on my Eventbrite Page. Upcoming workshops include personal resiliency training.

5 things you need to know when exploring career options & development

Exploring career options often brings up the question ‘Where do I begin?’. It can be quite a challenging practical reality for many people under normal circumstances, but in these times, the pressure might be felt more.

It’s tough out there right now. I know. Don’t lose heart, and make sure you have your bases and foundations with which to build on firmly established.

If you’re someone exploring your career options, these 5 things are going to really help you get started. Together they form something called your CAREER PERSONALITY, and is pretty much just your ‘Career-oriented Self-Awareness‘.

 

Why do you need to know these 5 things?

Well, your career personality is essentially the picture of yourself that will not only guide your decision-making, but is also a major part of the ‘package’ (that is you as the unique and wonderful human being that you are) that your prospective employers, colleagues, co-workers will be receiving into their workplace and work lives. It is a holistic picture, that only you can paint, since it is borne out of your own self-awareness and self-knowledge.

 

1. Your Career Interests

Knowing your Career Interests can serve multiple functions. It can help you to:

  • Know which industries and/or sectors would be best suited to you
  • Get a feel for which occupations you might be a good fit for
  • Prioritise where and how you focus your job search
  • Differentiate you from potential competition
  • Explore out-of-the-box ideas
  • Foster hope and happiness in you

There are various ways that this can be explored. My clients receive my Career Discovery workbook. There are also a few career interests inventories out there – the Strong Interests inventory being one of the most powerful. One of the most fun inventories that I have found is the free app Game of Choices. I can’t really vouch for its accuracy, but some of my clients have enjoyed the fun of it, which can reduce the intensity of career exploration.

2. Your Career Personality Traits

It’s fairly common knowledge that in the workplace, we can adapt to behaving completely differently from how we normally do outside of work. Various factors influence this – particularly if you are in management & leadership positions. Knowing understanding, and embracing your core personality is fundamental as it allows you to manage your attitude and behaviour so as not to stray too far from your core. If you are in management or leadership, then the more you can align your management/leadership personality with your core personality, the more fulfilled you are going to be in these roles. For anyone not in these positions, it will be vital for your sense of wellbeing to turn up for work the best version of yourself.

If a recruiter has recruited WELL, then they will want you to flourish in the organisation and in the role itself, enabling you to be yourself and to reach a point of self-actualisation. There is really more to say on this point about recruitment, which I believe is sadly focused more on tasks than it is on people. A huge amount of cultural change is needed here, in my opinion.

There are several ways you can get to know your personality traits. The first is by really observing yourself in an objective manner, and learning about yourself from others’ honest and non-biased observations (really tricky, that one!). There are then psychometric testing that could reveal to you your traits. Professionally, I use the Myers-Briggs Type Indicator, but there are many others out there and there are other blogs that specialise in this information. I like to use Schein’s Career Orientiations Inventory with my clients, as it reveals to me certain career personality traits together with intentional direction – great meat to chew on with my clients in our coaching sessions!

3. Your Career Values

Firstly I need to tell you that Career Values are not the same as your Personal Core Values. These two are of different levels of importance. Core Values are of secondary importance whereas Career Values are of tertiary importance. This hierarchy of importance is where a lot of people go wrong.

Your worth and dignity is beyond any value – it is infinite. It is constant and never changes. Nothing material (such as money) can ever ransom or exchange your intrinsic and human worth. Please, please remember this for the rest of your life!! Whatever salary you are paid does not equal your immeasurable worth… ok??

Secondly, let’s establish the hierarchy of values. Your Personal Core Values are fundamental interior lights that find an expression for your unique worth. They are both borne out of, and feed back into, your beliefs, attitude and behaviours, your tendencies, attractions and then the faculty of your will. Personal Core Values are of secondary importance in understanding oneself. The tertiary importance of Career Values is simply based on the fact that they ought to be borne out of personal core values, and not the other way around.

When someone places their sense of worth on their career, or what they can do, they strip themselves of their inherent dignity and value. This is level III-I (three to one) disorder. Level III-II (three to two) disorder can be found when, in a similar manner, someone’s personal values are uprooted, and re-rooted in the third hierarchy – that of the career. In other words, someone’s core values are aligned with career values, rather than the other way around. This is, in my opinion, disorder, pure and simple. Is it any wonder why people climb career ladders, achieving all their career goals, and yet experience this emptiness or dissatisfaction in life!?

When I’m career coaching, I use a variety of methods to identify clients’ career values, but I stress the distinction between these values and core values. One of the most fundamental pieces I work on with life coaching clients is personal core values identification. Sometimes, I work on both – but it depends on the client. There’s a myriad of content out there about values, and on this one, I encourage you to do some research (taking into account all I’ve just said) 🙂

4. Your Skills and Competencies

This is usually the most obvious approach someone takes when beginning their career exploration or development. I think this is because when it comes down to recruitment, one of the major shortlisting factors is skills and competencies.

There’s a multitude of ways you can determine or get clarity on your skills and competencies. One task I might give my clients is a workbook based on the European Skills, Competences, Qualifications and Occupations classifications, which I call the Skills to Occupations Inventory. I might also give my clients a personal SWOT style analysis. As mentioned, there are a myriad of options out there. This skills matcher is a helpful one, I have found.

5. Your Differentiator

Finally, knowing what makes you different will give you that added boost of confidence at both application and interview stage. This is really an amalgamation of the previous 4 steps, plus your own conviction and character.

During this time, we’re going to see huge organisational changes, and the way we work is also going to change. The Covid-19 / Coronavirus pandemic is going to loosen tightened hearts. Soft-skills like empathy, compassion, understanding are skills that will be very much needed – skills, that we aren’t often needed or appreciated in the majority of corporate roles. Resilience and adversity – where does that sit with you? Where do you sit with them in yourself?

The power of career coaching really shines through when it comes to differentiation work. Here, working with a coach will nail down the clarity on what makes you different from the rest, and how to really bring that message into your application and interviews. This is because your career coach will be looking for the absolute best in you as well as the blind spots in you too.  Your answers to their requests for information (whether the method is application, testing or interview), if holistic yet honest will make you really stand out.

 

Taking this further

You could, of course, work through the above on your own. That would be fantastic, and a lot cheaper for you! However, if assistance in developing your career personality is needed then, of course, I’m going to recommend that you get yourself a career coach.

A good career coach wants you to know as much about yourself as possible, wants you to be convinced by the worth of who you are and the added value of what you can offer the world, and wants you to succeed for your very own sake, and not for what they would benefit from being your coach. As great as that sounds, however, it will require you to do your homework. This sort of stuff doesn’t always appear in a dream 😉 If you are furloughed at the moment, this might be a good time to do this work.

Self-Knowledge / Self-Awareness in career work is often known as Career Personality. Whilst a career coach can help you with the other parts of the process of getting a job and also continued professional development, for me personally, the starting point must be your self-knowledge. It is absolutely fundamental to your preparations for your next move. Your development or progress may be misdirected if you ultimately don’t know the end goal for yourself, and your decision-making may not be truly aligned with your core values otherwise. No coach would ever want you to make decisions that will lead to unhappiness.

Your journey of self-discovery will be a beautiful one, I promise. And oh, how excited I am for you if you’re about to embark on it!


Life Coach, Change Agent Management, Holistic Massage Therapy, Wellbeing, London, West,

I’m Claz, a Professional Career Coach based in West London, accredited in the UK. I am also a Life & Wellbeing Coach, working with individuals as well as organisations.  You can contact me through my website www.touchofclarity.com.